Multilingual Product Testing

Are you considering speech recognition for your migrant customers and want to test its accuracy? Perhaps you’re wanting to embed multilingual support into your existing customer app and want an independent assessment of quality.

Well, look no further.

If you are contemplating launching a new product or service for your migrant customers, you need to ensure the end product/service is as remarkable in your customer’s language as they are in English.

To accomplish this, you need an experienced language services partner that can work with you – side by side.

Our team has extensive experience in supporting clients who have embarked on these journeys. We have experience in providing extensive quality assurance testing for consumer grade applications in over 300 languages.

So, whether you’re working with Microsoft, Google, or AWS, we’re able to partner with your organization to deliver a world class application which is consumer ready and fluently responsive.

Check out our work below

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We partnered with a large telecommunications provider that developed their own speech recognition translation application. This application was to be sold as a consumer grade product.

Our team worked side by side with the client's Product Development Team to assist them build their speech recognition app for customers.

The project was completed in several phases:

• ‍‍Phase 1: Provide independent translations – in/out of language pairs for training of Google’s NMT Engine.‍
• Phase 2: Check the quality of Google Machine Translation Engine against languages using commonly used phrases and sentences.
• Phase 3: Provide independent speech files for Google’s NMT to learn corrections for accuracy
• Phase 4: Scorecard final outputs from Google NMT which entailed independent testing of over 20,000 phrases and sentences.
  

• Arabic– Egypt, Iraq, Israel, Lebanon and Saudi Arabia
• Bengali
• Cantonese - Hong Kong
• Czech
• Danish
• Dutch
• Filipino
• French – Belgium, Canada, France and Switzerland
• German – Austria, Switzerland and Germany
• Gujarati
• Greek
• Hindi
• Punjabi
• Indonesian
• Italian – Italy and Switzerland
• Japanese
• Khmer
• Korean
• Lao
• Mandarin – China and Taiwan
• Norwegian
• Polish
• Portuguese – Brazil and Portugal
• Spanish – Argentina, Chile, Colombia, Spain and Mexico
• Slovak
• Swedish
• Tamil
• Telugu
• Thai
• Turkish
• Ukrainian
• Vietnamese