Let's talk about
Justice & Enforcement
Justice & Enforcement Executives want to deliver greater value
by delivering responsive customer and employee experiences.
To accomplish this, they employ The Hello Co.
![Justice & Law Enforcement Justice & Law Enforcement](https://www.thehelloco.com.au/hs-fs/hubfs/Home%20-%20Interpreting%20(27).png?width=500&height=500&name=Home%20-%20Interpreting%20(27).png)
![Justice_Enforcement - Challenge](https://www.thehelloco.com.au/hubfs/Justice_Enforcement%20-%20Challenge.png)
The Challenge
Executives from Justice & Law Enforcement Agencies understand that effective communication is critical for ensuring public safety, building community trust, and upholding justice.
However, there are multiple challenges these executives must navigate when it comes to migrants who speak another language other than English. Such complexities include access to timely language support, maintaining confidentiality, privacy and sensitivity, compliance and cultural awareness.
Overcoming such challenges can be difficult due to skills shortages, inadequate language vendor support or poor reliability.
The Solution
Justice & Law Enforcement Executives employ The Hello Co. to deliver rapid language support at the point of need ensuring their front line workers can support migrants in their own language. This ensures accurate and timely communication - every single time.
We deliver a faster, tailored experience for our clients and their customers ensuring high quality language support is available 24/7/365.
![Justice - Solution](https://www.thehelloco.com.au/hubfs/Social_Community%20%20-%20Solution.png)
![Justice_Enforcement - Result](https://www.thehelloco.com.au/hubfs/Justice_Enforcement%20-%20Result.png)
The Results
Our clients experienced significantly shorter wait times to be connected to interpreters across 315 languages. Most importantly, our clients achieved significant cash releasing benefits.
For the organisations below, all have realised material, measurable benefits including an 87% improvement in connect times and a 38% reduction in costs.
Numbers that Sealed the Deal
![Connect time to an interpreter](https://www.thehelloco.com.au/hs-fs/hubfs/15-2.png?width=150&height=150&name=15-2.png)
0 secs
Connect time to an interpreter
![Requests serviced on demand](https://www.thehelloco.com.au/hs-fs/hubfs/16-3.png?width=150&height=150&name=16-3.png)
0%
All requests serviced on demand
![Savigs](https://www.thehelloco.com.au/hs-fs/hubfs/17-1.png?width=150&height=150&name=17-1.png)
0%
Savings on an annualised basis
Where We Work
We collaborate closely with Enforcement Agencies ensuring those most vulnerable in the community can be heard.
![Australian Federal Police Australian Federal Police](https://www.thehelloco.com.au/hs-fs/hubfs/Australian%20Federal%20Police.png?width=150&height=150&name=Australian%20Federal%20Police.png)
![Client Logos for Front Page of Website 2024(7) Client Logos for Front Page of Website 2024(7)](https://www.thehelloco.com.au/hs-fs/hubfs/Client%20Logos%20for%20Front%20Page%20of%20Website%202024(7).png?width=150&height=150&name=Client%20Logos%20for%20Front%20Page%20of%20Website%202024(7).png)
![Client Logos for Front Page of Website 2024(8) Client Logos for Front Page of Website 2024(8)](https://www.thehelloco.com.au/hs-fs/hubfs/Client%20Logos%20for%20Front%20Page%20of%20Website%202024(8).png?width=150&height=150&name=Client%20Logos%20for%20Front%20Page%20of%20Website%202024(8).png)