Face-2-Face Interpreting
Deliver highly nuanced and personalised customer experiences with our Face-2-Face Interpreters.
We're by your side.
When meeting with your customers, you need a partner by your side who understands the intent and technical requirements of your conversations.
Our Face-2-Face interpreters bring decades of experience with them to handle your conversations with impartiality and sensitivity.
A simple 'hello' is just the beginning.
Being able to communicate freely is something we all take for granted. People need compassion and understanding given they don't speak the common tongue.
That's what our interpreters bring to the table.
We're ready when you are.
We're always always. 24 hours a day. 365 days a year.
We have to be.
Considering the scale of our operations and the intricate needs of our clients, our business runs non-stop, every hour of the day, every day of the year. This relentless availability enables us to cater to diverse customer needs, ranging from technical assistance to emergency responses and healthcare services.
Over 315 languages supported.
With a network of over 3,500 interpreters covering 315+ languages, we have established ourselves as a preferred language services partner for numerous interpreters.
Each month we service over 99% of all Face-2-Face Interpreting requests across all languages.
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Peace of mind for you and your customers.
Ensuring high quality communication is our top priority.
We go beyond industry norms and NAATI certification, focusing on our Quality Assurance Programs. By closely monitoring and following strict standards, we consistently deliver services that surpass client expectations, maintaining utmost integrity and accuracy in every message.
Understand your diverse customer business better.
We give you the tools and insights necessary to understand all you need to know about why your customers are calling including consumption trending and analysis.
More importantly, vendor management just became a whole lot easier with our BI SLA reporting dashboards which keeps everyone accountable.